The syncing happen after 10pm every 24 hours and it is automatically done by Microsoft server. The limit is 300 person / account per hour. Depending on your name in the migration list / batch and also your e-mail content or size, server load etc. this may effect the time you will see your new e-mail(from Gmail) in the Outlook. Rest assure on 1 Mac 2023 all new e-mail will be in your Outlook inbox. 

You MUST use Microsoft Outlook to check  your e-mail. Click here to open your e-mail.

Microsoft Outlook app (included with Microsoft Office 365 package) and Windows Mail app already installed on computers with Windows version 10 and above. To access your e-mail, simply open the Microsoft Outlook or Windows Mail app, then enter your e-mail address (name@uthm.edu.my) and password. The application will automatically add your account so you can start to manage your e-mails and calendar. Other operating systems such as Apple Mac also come with Mail application and you can refer to this link for the configuration -> https://support.apple.com/en-my/guide/mail/mail35803/mac

IMPORTANT!! *If you want to use desktop app, please do ONLY ON / AFTER 1st March 2023

Please click on this link to go to the official Microsoft page regarding the “Outlook” app which can be installed on smartphones based on Google Android and Apple iOS.

Yes, all e-mails and “contact lists” will be transferred to Microsoft Outlook. (To transfer your files on Google Drive to OneDrive, please use RaiDrive ->CLICK HERE for the tutorial)

Yes, your password is global and can be use across all UTHM systems.

Kindly contact PTM Helpdesk.

Yes, recording is supported and you will received notification e-mail once the video is ready.

This function is not allowed and deactivated because;

i. Managing and monitoring of names in the list is not within the scope of PTM’s tasks.
ii. We are avoiding common problem of unsupervised/uncontrolled/forgotten mailing list.”

You MUST REPLACE  your UTHM e-mail with personal e-mail immediately. Always remember that you are entitled to use UTHM e-mail as long as you are a member of UTHM(staff or student). We are not responsible for any inconvenient issues in the future.

You will be given a period of 2 months to backup/download your data before your account is permanently terminated.

Yes, you can still use Microsoft services as usual.

Yes, you can still use Microsoft services as usual.